Which Google reviews can be removed and which can't?
Google only takes down reviews that breach its content policies. We identify which ones meet that criterion and report them, well argued, through the official channels.
- Fake or made-up reviews from someone who was never a customer
- Defamatory content, insults or personal attacks
- Spam, advertising or links unrelated to your business
- Reviews from competitors or with a conflict of interest
- Misdirected reviews meant for another business or location
How we remove Google reviews, step by step
Identification
We review your reviews one by one and flag those that breach a specific Google policy. If a review is legitimate, we tell you so and work on the reply, not the removal.
Official report
We report each review through Google's official channels with the correct reason and a clear rationale, which is what gives the best chance of Google's team taking it down.
Follow-up
We follow up on each case, push through escalation or support when appropriate and keep you informed of the outcome. No absolute guarantees: the final decision is Google's.
Price to remove Google reviews
Review removal service
- Analysis of the review and the policy it breaches
- Drafting of the rationale and reporting through the official channels
- Follow-up and escalation of the case with Google
- Professional reply to the review while it's under review
- Recommendations to reduce the impact of legitimate negative reviews
From €90 per review. The guide price depends on the volume and complexity of the case; cases with several reviews or litigation, custom quote. Contact us and we'll assess it with no obligation.
